FAQs
Product questions
Do you make all of your soap by hand?
All of our cold process soap is made by hand in small batches in our production studio in White Plains, NY.
What type of ingredients do you use in your soap recipe?
Our custom formulated cold process soaps are made with the highest quality ingredients, including olive oil (which is locally sourced from The Twisted Branch in Valhalla, NY), coconut oil, shea butter, and avocado oil as their primary ingredients. Several of our soaps also include added hemp seed oil.
Do you use palm oil in your soap?
All of our soap bars are palm free, detergent free, paraben free and preservative free.
Do you use fragrance or essential oils in your soap?
We offer a line of all natural cold process soaps made with essential oils and and enhanced with natural skin loving ingredients including activated charcoal, rose clay, Brazilian clay and indigo powder as well as some fun and whimsical soaps made with high quality fragrance oils and colored with responsibly sourced, vegan and cruelty free micas.
I usually prefer glycerin soap - is your soap made with glycerin?
Although glycerin is not an ingredient in our cold process soap, glycerin is created during the natural soapmaking (saponification) process.
Glycerin is a humectant that draws moisture from the air and creates a moisturizing, protective layer on your skin.
Most commercial soap companies actually remove glycerin from their products, which is why many people find commercial soaps so drying.
You can literally feel the difference when you switch to cold process soap!
Order questions
Do you offer wholesale pricing?
Yes! If you are interested in becoming a wholesale partner, please fill out the form on this page to let us know how we can help you.
What about special orders?
Yes! We love working to create custom orders for your special occasion (wedding favors, bridal showers, baby showers, etc.).
For soap orders, please note that we require 12 weeks advance notice in order to allow the soap proper cure time. All other custom orders require 8 weeks notice.
Do you offer discounted shipping?
Yes! Given the amount of products that we ship nation-wide, we have discounted rates available during the checkout process. Orders over $95 receive free shipping in the continental United States.